RETURN AND REFUND​

THANK YOU FOR SHOPPING AT SABAGEAR.COM.

IF YOU ARE NOT ENTIRELY SATISFIED WITH YOUR PURCHASE, WE’RE HERE TO HELP.

RETURNS

If your purchase from Sabagear.com does not meet your entirely satisfaction, you may return it within calendar 30 days of purchase, except for body armor items, which must be returned 7 days prior to the holiday. To initiate return process, the item must be unused in the same condition that you received it. Your item must be in the original packaging.

To initiate a return please go to returns and exchanges.Please note that you will be charged for the return shipping fees.

You may return the item to one of our warehouses by mail.  Please follow steps below:

  1. Email us at service@sabagear.com with your Name, Order Number, and reason for return, product images as attachment. We will quickly get back and arrange the return process for you.

  2. Ship the parcel back to our warehouses: #101 Building 4-1, Road 6, Bantian Street, Longgang District, Shenzhen, Guangdong, China

  3. Once we receive your returned product(s) and approve that they are in new, unused condition, we will proceed with the refund process, the refund are processed within 1-5 business days.

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REFUND​

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within 3-5 business days, depending on your card issuer’s policies.

The appropriate tax amount by item will be included with your refund. Original shipping and handling fees (if applicable) may be deducted from the value of your refund unless the return is a result of our error. Refunds will be issued in the same form as payment originally used for purchase.

SHIPPING

You will be responsible for paying for shipping costs for returning the item. Shipping costs are non refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.